There are retail jobs, and there are retail careers. If you’re passionate about helping people get the most out of the technology they love, you could be a great fit for our retail team. Our motivated employees work directly with our cutting-edge line of products and services. We’re passionate about innovation – and even more passionate about connecting our customers to the future.
Develop and attain customer experience and sales objectives for store.
Sell all products and services offered by the Company.
Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features.
Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.
Handle service inquiries from customers.
Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience.
Position may be commissioned and quota based.
The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:
Possess a competitive spirit and desire to meet and exceed sales goals
Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
Understand customers’ needs and help them discover how our products meet those needs
Multi-task in a fast paced team environment
Educate and engage customers through product demonstrations
Interact with customers and provide prompt and courteous customer service to all customers
The successful candidate will be able to perform the following with or without reasonable accommodation:
Ability to work flexible hours, including evenings, weekends and holidays
Ability to stand for long periods of time
Ability to complete all paperwork completely, accurately, in a timely manner
Ability to lift up to 25 pounds
Ability to operate a personal computer, wireless equipment, copier and fax
Ability to work in other locations as the needs of the business dictate may be required.
Complete all aspects of opening and closing the store in accordance with written procedures.
Submit all transaction journals on a daily basis.
Assists with inventory maintenance
May be required to wear a uniform
Sharing your knowledge with our growing customer base comes with many rewards. Start with the paycheck: Base plus commission. Our current full-time Brand Ambassadors earn an average of $50,636 in total compensation in the first year when successfully meeting or exceeding sales goals. Our top sellers earn an average of $57,511 per year.
You’ll also gain an amazing benefits package, including:
Ongoing paid training
Exciting career paths
Supportive team environment
Employer-provided mobile device
Paid time off
Not to mention some pretty cool perks, like:
One of our latest devices and a service plan. Using our technology, gain first-hand expertise to share with our customers.
Discounts on accessories and additional AT&T products and services. That means you always have access to the coolest gadgets around.
A spring and fall fund to spend on a wide range of Team Color apparel. You’ll even receive a welcome kit of fun gear to get you started (including two shirts).
To qualify, we’d like you to have 1 to 3 years of retail or customer-facing sales experience. Apply now.